Insleep Mattress | We know our reputation begins & end with each piece, we create.
With over 40 years’ experience as the India’s favorite mattress manufacturer we have made it our mission to help everyone find their perfect sleep solution. Sleeping soundly is the bedrock of any person’s sense of health and well-being, to help maximize performance in and out of work and enjoy a full and energized life.
Our warranty is another gesture in relationship with your mattress selection.
Careful attention to your sleep set will ensure it delivers great comfort for many years to come. If you have any questions or comments with your product, our helpline contact details are given below.
Please contact us through phone or email
The Guarantee / Warranty is subject to following conditions:
The company will bear only the costs resulting from repair or replacement of defective foam for the first year. Transportation costs will not be borne by the company.
Excluded from the warranty are losses resulting from natural wear & tear, improper maintenance, wrong handling, excessive loading, negligence in use, folding of mattress and unsatisfactory foundation.
Warranty doesn’t cover natural wear & tear of comfort layers after guarantee period. Comfort layers can be changed at the cost of buyer during warranty period.
The company will not be liable for any consequential damages, and under no circumstances shall its liability hereunder exceed the price for goods determined to be defective.
Decision of the company regarding the nature of defects and applicability of Warranty / Guarantee will be final.
Specification varies from model to model. Tolerance: Length or Width: 12mm; Thickness: +15mm – 5mm.
Transportation and inspection costs will be charged as per actual after first year of warranty.
If repair is required in mattress then repairing cost will be charged after 1 yrs of guarantee period along with freight charges.
Comfort preference is not the part of warranty terms, we only give warranty of product supplied not the comfort for individual.
Mattress damage due to an inappropriate/uneven foundation or when an incorrect size of bed frame is used, is not covered in warranty.
Fabric pilling, stains, soiling, fluid penetration, tears or burns are not covered in warranty, also any mattress fabric damage due to heat/iron is not part of warranty.
Mattress cover is not covered under warranty.
Normal change in softness and recovery time associated with memory foam and latex materials over time is not covered in warranty.
Body impressions in the mattress that measure less than 1.5 inches is not considered as sagging and will not be covered in warranty.
Claims, if any, will be restricted to Courts within the New Delhi jurisdiction only.